FAQs

For therapists, carers and individuals, Enabley is 100% free.

For suppliers there is a small (very small) connection fee. This fee is only collected after you have formed an agreement with the prescribing therapist.

This means there is no upfront cost, you can signup and receive opportunities for free and have access to all the features of Enabley to discuss requests in detail and will only pay Enabley when you are getting paid.

No, transactions do not take place directly on Enabley.

After the prescribing therapist approves an estimate from a supplier, the supplier will provide detailed instructions on how to advance with procurement within their own systems.

This allows the supplier to seamlessly manage secure transactions, oversee fulfillment, conduct training, and handle warranties the same way they do today.

1. Sign in to your Enabley account using your credentials.
2. Once logged in, you'll land on your portal home. Look for the "Clients" option in the menu and click on it.
3. Select "Add New Client" to start the process.
4. You'll need to provide the following minimal client details for a request:
   • Name
   • Gender
   • Age
   • Suburb, State, Postcode
   • Support need
5. After entering the necessary information, click "Save" to add the client to your list.

Immediatialy after creating a new client you can create a request.

Please note that the client name is for your use only and won't be disclosed during the request process. This minimal information helps streamline the request for assistive technology.

During the request process, please refrain from using the clients personal information, example; name or complete mailing address until you have formed an agreement with the supplier.

For any further questions or assistance, feel free to contact our support team.